Are You Aware?
From your Customer Service Team at ShipandInsure.com
Shipments sent via FedEx, UPS and USPS are experiencing an increase in delays, damage and loss. There're a few things one can do to help minimize these situations. Let's review:
- Double box and put a duplicate label or your return address prominently on the inner box.
- Address the label so it appears to be a person to a person. Use initials for a business name.
- include an adult signature at your recipient's address, which may include a separate purchase in addition to your shipping charges.
- Tape boxes well and on all sides with good quality packing tape.
- Keep a photograph of the contents in case of a partial loss or damage claim.
- inform us as soon as possible if a shipment stops moving.
- Inform us if your recipient receives a package that appears to be opened and retaped. It may indicate a partial loss or complete loss of contents.
We aim to be available for answering your questions by phone or email within one business day. We look forward to continuing to serve your shipping insurance requirements.